Terms & Conditions
Effective Date: July 12, 2026
- Acceptance of Terms — By accessing or using School Stacker ("the Platform"), operated by Stemlen Technologies ("Stemlen," "we," "us," "our"), you agree to be bound by these Terms & Conditions.
- Description of Service — School Stacker is a multi-tenant SaaS platform providing school administration, academic management, finance, HR, communication, and analytics tools to educational institutions ("Schools") and their stakeholders.
- Accounts & School IDs — Each School is issued a unique School ID upon onboarding. The School Administrator is responsible for maintaining the confidentiality of login credentials and for all activity under their School ID.
- Subscription Plans & Payment — Access to the Platform requires an active subscription (Starter, Growth, or Enterprise). Fees are billed as described at checkout or in your order form. Non-payment may result in suspension of access.
- Data Ownership — Each School retains full ownership of its data (student records, staff records, financial data, etc.). Stemlen acts solely as a data processor on the School's behalf.
- Data Isolation — Stemlen maintains architectural separation between Schools' data. No School shall have access to another School's data under normal operating conditions.
- Acceptable Use — You agree not to misuse the Platform, including attempting unauthorized access to other Schools' workspaces, reverse-engineering the software, or using the Platform for unlawful purposes.
- Payment Processing — Fee payments made by Parents through the Platform are processed via Cashfree, a third-party PCI-compliant payment gateway. Stemlen is not liable for delays or failures caused by the payment processor or banking networks.
- Service Availability — Stemlen targets 99.9% platform uptime but does not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where possible.
- Limitation of Liability — To the maximum extent permitted by law, Stemlen shall not be liable for indirect, incidental, or consequential damages arising from use of the Platform.
- Termination — Either party may terminate the subscription per the terms of the order form. Upon termination, Schools may request export of their data within 30 days.
- Changes to Terms — Stemlen may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance.
- Governing Law — These Terms are governed by the laws of India, with courts in India having exclusive jurisdiction.
- Contact — Questions about these Terms may be directed to legal@stemlen.com.